Refund & Guarantee Policy
Due to the fact that Pom Pony’s are custom made to order, we do not offer any refunds once an order has been made and paid for.
POM PONY GUARANTEE
All of our products are guaranteed for 1 year. Should any product break or fail during this period, please send us a photo of your broken Pom Pony and we will immediately refund your purchase or replace your Pom Pony